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Overdue chasing that brings books home

Flocci Library POS keeps live due-soon and overdue lists — which member, which book, how late — and sends reminders from customizable templates over WhatsApp, SMS or email. Most books come back after the first polite automated nudge, before any fine conversation is needed.

See the problem before it's a problem

The due-soon list shows loans approaching their date; the overdue list shows what's already late and by how many days. Both are live, sorted, and actionable from the desk.

Reminders in the channel members actually read

India reads WhatsApp. Templates go out over WhatsApp, SMS or email — your wording, your tone — and a send log records what went to whom.

Escalate only when needed

Gentle due-soon nudge → overdue notice → fine accrual. Each step is automatic, so the librarian only gets involved for genuine edge cases.

Frequently asked questions

Can we customize the reminder message?

Yes — templates are fully editable per notification type (due-soon, overdue, reservation pickup, membership expiry), and a log records every send.

Which channels are supported?

SMS, WhatsApp and email — use any or all, matched to how your members communicate.

When do reminders go out?

Due-soon reminders before the due date and overdue notices after it, driven by the live lists — with fines accruing automatically as the final backstop.

About Flocci Library POS

Flocci Library POS is web-based library management software for Indian libraries: a keyboard-first circulation desk (issue, return, renew), a copy-level catalogue with accession numbers and shelf locations, member management with six membership plans and shareable digital library cards, holds and reservation queues, automatic overdue fines with receipts, a reading room seat map, SMS/WhatsApp/email notification templates, public OPAC search links, AI book recommendations, and reports.

Credit-based pricing — no per-seat licences, no annual lock-in; a free demo workspace with realistic sample data is auto-provisioned in about a minute, no card required. Demo lasts 14 days; onboarding creates a clean production workspace.

This static page mirrors https://library-pos-suite.flocci.in/features/overdue-management-reminders for search and AI crawlers; the interactive version lives at that URL. Updated 2026-07-28.